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Service updates
What changed in the service and the advisories we sent shippers and carriers, newest first. Advisories cover port and ramp changes, road closures, weather and holiday schedules, with what we are doing about them and what, if anything, you need to do.
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Update
Tracking portal: arrival alerts by text and email
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Advisory
Port Houston Barbours Cut gate hours change for the holiday week
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Advisory
hurricane season contingency routing and pickup cutoffs
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Update
Freight audit on managed transportation: carrier invoices matched before payment
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Update
Reefer capacity added for Rio Grande Valley produce season
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Update
Published per-pallet LTL zones for Houston, Texas regional and Gulf South
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Update
Credit applications accepted through the portal
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Update
Fuel surcharge table republished against the EIA Gulf Coast index
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Update
Published lane rates extended to Memphis and Atlanta
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Advisory
BNSF Pearland ramp appointment system change
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Advisory
Texas oversize permit fee schedule update
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Update
Laredo overnight lane with partner Mexican carriers
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Update
Pasadena partner cross-dock added for east-side transloads
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Update
Carrier quick pay moved to two business days
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Update
Monthly scorecard redesigned: cost per mile by lane against contract
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Update
Dock photos at pickup and delivery on every flatbed load
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Update
Hazmat drayage added at Bayport
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Update
Contract lanes: twelve-month rate lock added alongside the six-month
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Advisory
I-10 bridge work at Lake Charles; Gulf South transit times adjusted
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Update
Step deck and RGN quoting added to the estimator
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Update
Team service for overnight deliveries beyond 600 miles
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Update
Portal: PODs and invoices downloadable per load and per month
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Update
Oklahoma City and El Paso added to the lane table
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Advisory
Thanksgiving and year-end holiday schedule and surcharge dates
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Update
Carrier portal: available loads, rate confirmations and settlement history
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Update
Weekend dispatch desk: Saturday 6 a.m. to 8 p.m.